Consumer Technology

Consumer Technology

Delivering insights-driven omnichannel customer experiences by leveraging best-in-class technologies at the cusp of Design and User Experience, GenAI and Data, Cloud Native Microservices and API-led integration.

With rapidly changing customer demands, evolving economic and social dynamics and critical environmental issues controlling market shifts, the consumer tech industry is reinventing itself with each touchpoint.

At Persistent, we leverage our product engineering DNA to build and transform next-gen software applications and platforms to help clients keep up with consumer demands, maximize customer acquisition and retention, improve operating margins, and drive revenue growth.

Client Success

Leading e-commerce price comparison service provider saves costs and improves response time with a new web application

Client Success

Leading e-commerce price comparison service provider saves costs and improves response time with a new web application

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Client Success

Boost Your Sales & Partner Relations with access to real-time data

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Client Success

Omnichannel CX - Engage a Million Users and Improve Sales

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Client Success

American retail innovator enhances CX using AWS Web Hosting Services

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Client Success

Persistent builds ML-based store dashboard for retail brand

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Blue Dart Express Connects with Partners in Real-Time for Greater Partner Coordination| Persistent Systems

Client Success

Global Logistic Leader Accelerates Partner Onboarding to Deliver Uninterrupted Services

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AND OMS

Client Success

Salesforce’s OMS for Agence du Don en Nature by Persistent

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Our Digital Commerce Ecosystem – Enabling Unified Commerce for Seamless Integration

Shoppers today have high expectations for the availability and choice of products online, and the speed, agility and service provided by businesses.

Our solutions and architectures are driven by real time business analytics to ensure online business optimization and aimed at delivering the following aspects of modern business:

  • Data management
  • Query and analysis
  • Content management
  • User experience
  • Customer engagement and retention leading to revenue generation

Our Smart “x” Practice – Transforming Consumer Value Chain

Creating intent and insight-led impact and transforming the consumer value chain by leveraging the cloud, big data and AI, data engineering, and user experience.

Transforming Consumer Value Chain

Persistent helps businesses with seamless omnichannel experiences by integrating warehouse technologies, procurement and inventory resulting in increased loyalty, engagement and presence across multiple channels and social media platforms.

Our Offerings

Smart Commerce

  • Headless Composable Commerce
  • Social Commerce
  • Omnichannel Store front
  • Metaverse – Social Commerce & Digital Twins

Smart Warehouse & Logistics

  • Delivery Scheduling
  • Supply chain visibility – Chain of Custody
  • Last Mile Smart Routing
  • Smart Returns – Reverse Logistics

Smart Procurement & Inventory

  • Demand Forecasting & Smart Pricing
  • Data driven procurement & Localized Inventory planning
  • Smart Aisle & Smart Pricing

Smart Consumer

  • Hyper personalization
  • Localized Targeting
  • Smart Bundles & Unitary offers
  • Cross brand Loyalty
Our Competencies – Enabling the Value Chain

Persistent helps businesses enable organization’s value chain for sustainable impact by offering Packaged Business Capabilities, Marketing and Merchandising services, Warehouse Management, CRM & CLM capabilities.

Our Offerings

Composable Commerce

Amplience, Magento, Drupal Saleor

MDM & PIM

IBM MDM, Pimworks Syndigo ,OpenPIM, Mandata

Warehouse Management

Blueyonder, Odoo Commerce, Linnworks, Manhattan, Oracle

CRM & Marketing

Salesforce Commerce & Marketing Cloud

Gen AI and Large Language Models – Next Gen Consumer Tech

Persistent equips consumers to gain benefits from Gen AI by creating conversational platforms, global catalogues, customer service and in-store assistance to deliver significant business and social impact.

Our Offerings

Conversational Platforms

  • Commerce Platforms
  • Support Platforms
  • Employee & Vendor Interface

Global Catalog & Cloud PIM

  • Smart PIM & Cloud PIM
  • LLM Enabled Discover
  • Demand driven Inventory planning
  • Multichannel Smart PIM

Contextual Targeting

  • Micro targeting
  • Conversational Targeting
  • Adjacency Bundling
  • Smart recommendations

In Store Assistance

  • Smart agents & Guided assistance
  • Talk to the Aisle
  • JIT Recommendations

Our Solution and Accelerators

Item Tracking and Tracing — End-to-end chain of custody

Service Intermediation — Ecommerce Marketplace, Service to consumers

Hyper personalization and Targeting — Offers, Pricing and basket management

PIM and SKU — Optimization, Search efficiency

Last mile scheduling and routing

Procurement Optimizations — Just- in-time, Localization, Landed cost management

AVATAAR – Our Metaverse Marketplace & Digital Twin Experimentation

AVATAAR – Our Metaverse Marketplace & Digital Twin Experimentation
  • A Metaverse Offering from Persistent
  • Real world retail experience for consumers
  • A multidimensional access to SKU’s
  • Data driven Aisle and Product navigation and recommendations
  • Digital commerce, Loyalty, Bitcoin
  • Digital Twin experience for Store Design – Simulate, experiment, implement – Layout and promotions

Our Services

Our Centre of Excellence across Consumer Technology

Gen AI
GenAI

We help clients navigate the complexity of Large Language Models and Generative AI and create new business value through Digital Engineering by enhancing user experiences and unlocking new levels of speed and agility.

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Digital Commerce
Digital Commerce

Composable commerce using MACH architecture enables clients to accelerate speed-to-market, enhance user experience and stay ahead of the innovation curve.

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Point-of-Sales
Point-of-Sales (POS) Managed Services

Platform engineering services centered around microservices architecture, API-led connectivity, Design Thinking, Agile, and automation to build next-generation software products and digital solutions.

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Data and Analytics
Data and Analytics

Accelerating change through modern data-driven business solutions to help clients anticipate market changes and adapt quickly by leveraging data as a strategic asset to unlock growth and drive business outcomes.

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Mobile CoE
Mobile CoE

Developing intuitive and mobile-first solutions with high-level programming languages like Kotlin, Swift, and Java and platforms/frameworks like Xamarin, Flutter, and PhoneGap to help drive consumer engagement.

Persistent Intelligent Commerce Platform
Persistent Intelligent Commerce Platform (PiCOM)

PiCOM leverages MACH architecture and integrate across the funnel from storefront, supply chain, warehousing, order management, payments, delivery and logistics, and a Smart Content Development Platform (CDP).

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Persistent Intelligent Commerce Platform
Persistent Intelligent Consumer Analytics Platform (PiCAP)

A GenAI-driven, industry-proven demand planning and forecasting solution, providing significant financial results for retailers and consumer brand companies.

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News & Insights

Headless Composable Commerce powered by the MACH architecture
Data-Driven Planning and Tracking

Blog

Revolutionizing E-Commerce: Realising the Power of Headless Composable Architecture

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Blog

Last-mile Delivery: The Power of Data-Driven Planning and Tracking

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Salesforce for Consumer Technology

Elevate your Retail, Commerce and CPG strategies with our Salesforce Services Cloud. Our comprehensive offerings combine Persistent’s Salesforce and domain proficiency, human-centered design, and data + AI expertise.

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The Persistent Advantage

Digital Engineering Leadership

Product Engineering DNA

Our 30+ years of legacy in product and platform engineering expertise enable us to deliver scalable, next gen technology solutions for our clients and help them discover new avenues of growth, innovation and competitive advantage.

Digital Engineering Leadership

Robust Partner Ecosystem

We collaborate with major hyperscalers and leading technology providers to orchestrate best-fit technology stack for clients to accelerate their digital transformation journey.

Digital Engineering Leadership

Domain Expertise

With our proven technology assets and IP across CX, Cloud, Security, Data and AI domains, we are deeply invested in Horizon 3 technologies to help clients unlock unprecedented levels of growth.

Our Partner Ecosystem

Explore Partner Ecosystem

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com